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SUPPORT

Count on PCTEL for the help and resources you need to get the most from your equipment and keep your network running strong.

General Support

For inquiries related to topics such product availability, lead times, and shipping, reach out to your sales representative or our customer service teams:

Antenna Products and Industrial IoT Devices
Phone: 1-630-372-6800

Beijing Branch
Phone: +86-22-26666741

Test & Measurement
Web Form or Phone: Contact Us

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Contact Technical Support

PCTEL is all about solving problems. Reach out to us here if you need technical assistance with your PCTEL product.
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Downloads

Download software, firmware, drivers, and documentation for PCTEL products. Firmware updates are available here for scanning receivers under warranty.
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Product Returns

Product return instructions and Return Materials Authorization (RMA) forms.
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RF Test Tool Care Services

Explore calibration, upgrade, and repair options for scanning receivers and related test and measurement products.
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Warranty Information

Review the warranty information for PCTEL products. Includes standard and extended warranties, where applicable.
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